Therapist
Helping Hands
Teacher and Student
Counseling Group
Grandma and Grandchild in Embrace
Family at a Beach

INSURANCE, FEES, AND RATES

Affordable Therapy Clearly Explained

We Take Insurance

We are in-network with Aetna, Horizon, Empire, Anthem, BCBS, United, Optum, Oxford, Meritain & NY 1199 plans.  We are not in-network with Cigna, NJ Family Care, Medicaid or Medicare Plans.  Our office will check your coverage at your request before your first appointment.  We also highly recommend that you call your insurance directly to confirm your coverage.  See our tip sheet How To Check Your In-Network Coverage for guidance.  

Can I Use My HSA/FSA?

Yes.  You can add your hsa/fsa credit card to our client management system directly--see below.


How Payments Are Collected

All client copays are collected on the day of the session via our client management system using Stripe (a credit card processing service).  When you onboard with our practice, you will receive access to our client portal and can securely add the credit card of your choice.  Our staff cannot see your credit card information.  We do accept Health Savings Account and Flexible Spending Account cards.  

Cancellation Policy & Fees

Please cancel by 5pm on the night before (Mon-Fri) to avoid a $75 late fee for a 50 minute session or $115 for a 90 minute session.  Up to 24 hours in advance, you can cancel via the text reminders or via the portal.  When your appointment is within 24 hours, you can text your therapist directly to cancel before 5pm the night before or can text your name and appointment time to our office at 201-632-5554 Mon-Fri.  

If you cancel your appointment after 5pm the day before, or if you do not show up for your appointment within the first 15 minutes of the scheduled time, RCC will charge a late fee to the card you have on file.

Why Is There A Late Cancel Fee? Good question! We do not double-book your session time and thus when you schedule an appointment, you are reserving a specific appointment time with your therapist. Your therapist will be ready and waiting to work with you. If you do not attend, your therapist does not get paid for the time you reserved becasue we cannot bill insuarnce unless a service is provided. For this reason, nearly every therapy practice has a late cancellation fee. 

Out of Network

If we are out of network with your plan, we can still help you navigate your out of network benefits.  You can read our How To Check Your Out Of Network Benefits sheet as a start.

Private Pay Rates

$150 for 50 min session

$225 for 90 Min (Recommended for Couples)

Reduced Fee or Sliding Scale

We do not offer a reduced fee or sliding scale at this time.

Claims/Billing Issues

Insurance companies are mis-processing claims more than usual this year.  Please see our tip sheet for help getting your claims properly processed. 

For billing inquiries, please reach out to billing@resolutioncc.com and our team will get back to you in 1-3 business days.

Contact us today with any questions!